MTN Nigeria, the telecommunications giant, has responded to the Saturday afternoon service interruption that affected certain users.
MTN subscribers in the Federal Capital Territory, Abuja, and other regions of the country were unable to connect to the network at about 2:40pm, according to the Metro Times.
Some of the people who took to social media to express their dissatisfaction with the situation claimed that there was no notification prior to the outage.
MTN, which has 77.35 million users in the country, has responded by stating that it is striving to restore normalcy in the impacted areas.
MTN apologized to clients who were having problems in a Facebook post, stating it was aware of the situation.
“Dear customers, we apologize for any inconvenience this has caused!” the post reads.
“Today, some of our clients are having trouble connecting to the network. We’re looking into it and apologize for any inconvenience this has caused.”
According to the Metro Times, as of 6:20 p.m., some Abuja customers confirmed that the network had been restored.